A tedious process of utilizing matrices manually with paper to conduct repair estimates was no longer a sustainable option for one of the leading car insurance companies in the world. Surely, there could be a solution in place on mobile that could be proposed to counter the time lags between quotations, processing and repair between various stakeholders.
BRAND SOLUTION
IDEA
The project of design and development in part was a cumbersome process in that bringing in an internal team to conduct panel research and UX studies required a level of cohesiveness never encountered.
Brand Solution
PRODUCT
Efficiencies between auto repair insurance and client increased considerably with the automation of estimate processing through PDF emailing on site. Cases increased in North America which justified the implementation of the PDR application on iOS ipad devices.